Addvice

Last Updated: March 2026

At Addvice, we are committed to providing fast, reliable shipping to our wholesale partners. Please review the following shipping policy to understand how orders are processed, shipped, and delivered.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders are processed Monday through Friday, excluding holidays.
• Orders placed after 3:00 PM EST may be processed on the next business day.
• During high-volume periods, processing time may take slightly longer.
• Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Methods

We ship orders using trusted carriers including:

• UPS
• FedEx
• USPS
• Regional freight carriers (for large wholesale orders)

Shipping options available at checkout may include:

• Standard Shipping
• Expedited Shipping
• Freight Shipping (for bulk pallet orders)

Shipping carriers may vary depending on the size, weight, and destination of the order.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Order weight
• Order size
• Delivery location
• Selected shipping method

Large wholesale orders may qualify for freight shipping rates.

From time to time, Addvice may offer free shipping promotions for qualifying orders.

Delivery Time

Shipping Method	Estimated Delivery Time
Standard Shipping	3–7 business days
Expedited Shipping	2–3 business days
Freight Shipping	3–10 business days

Delivery times are estimates and may vary depending on carrier delays, weather, or other factors beyond our control.

Shipping Locations

Addvice currently ships to:

• All 50 U.S. states
• Licensed wholesale businesses

Some products may be restricted in certain states due to local regulations. Orders containing restricted products may be cancelled or adjusted.

At this time, we do not ship internationally unless specifically approved by our sales team.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

You can track your shipment directly through the carrier’s website.

If you do not receive tracking information within 48 hours of shipment, please contact us.

Damaged or Lost Shipments

• Contact us within 48 hours of delivery.
• Provide photos of damaged items and packaging.
• We will work with the carrier to resolve the issue.

Addvice is not responsible for damage caused by improper storage after delivery.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

• We are not responsible for lost packages.
• Additional shipping fees may apply for reshipment.

Refused or Returned Shipments

If a shipment is refused or returned due to:

• Incorrect address
• Failure to receive delivery
• Customer refusal

The customer may be responsible for:

• Return shipping fees
• Restocking fees

Compliance Notice

Addvice sells products intended for adult consumers and licensed businesses.

Customers are responsible for ensuring compliance with all local, state, and federal regulations regarding the sale, purchase, and distribution of products.